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    How to track your air freight shipment online step by step

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    lily.ll.xiang@jusdascm.com
    ·July 3, 2025
    ·6 min read
    How to track your air freight shipment online step by step

    Tracking your air freight shipment online is easy. Just type your 11-digit tracking number on the website you choose. This number is also called the Air Waybill. You need to have this number ready. Over 70% of air cargo now uses electronic AWBs. Real-time air freight tracking helps you feel calm. It lets you know what is happening at every step. Use JUSDA’s real-time tracking tools for good updates and easy shipping.

    Did you know? Real-time tracking helps shipments arrive on time. It also keeps your orders correct. You can always see where your shipment is.

    Key Takeaways

    • Always keep your 11-digit Air Waybill (AWB) tracking number with you before you start to track your shipment online.

    • Pick a good tracking website like JUSDA’s JusLink for real-time updates, clear status alerts, and simple ways to manage your shipments.

    • Turn on alerts and check your shipment often. This helps you find problems early and makes tracking easy and worry-free from pickup to delivery.

    Air Freight Tracking Steps

    Air Freight Tracking Steps

    Gather Shipment Details

    You need to get all your shipment details before tracking. The most important thing is your tracking number, called the Air Waybill (AWB) number. Each shipment has its own number. You can find it on your shipping papers or ask your carrier. Also, have other details like the shipper’s name, where it’s going, and any special instructions.

    Having all the shipment details helps you track better. If you know about temperature needs or special handling, you can stop delays and keep your cargo safe. For example, tracking temperature-sensitive goods in real-time stops spoilage. If you ship expensive items, detailed tracking helps you spot problems and file insurance claims faster. When you have the right info, you can see updates in real-time and fix problems early.

    Tip: Always check your tracking number before you start. Even a small mistake can make it hard to find your shipment or get updates.

    Choose Tracking Platform

    Next, pick a tracking platform for air freight. You can use a general carrier website, but special platforms like JUSDA have more features. General sites sometimes show old or missing information. This can cause confusion or slow things down. A special air freight tracking platform gives you real-time updates and better help.

    Here’s why a special platform is better:

    • You get full and current info about your shipment.

    • Real-time updates keep you in the loop.

    • Support teams fix problems fast.

    • You get clear updates from start to finish.

    JUSDA’s JusLink platform is great because it uses data from many carriers and smart technology. You get real-time updates, changing ETAs, and detailed tracking for every shipment.

    Enter AWB Number

    Now, type your tracking number into the platform. This step is easy but very important. The AWB number is your shipment’s ID. When you enter it, the system finds your shipment and shows updates.

    Here’s how it works:

    1. The carrier gives your shipment a tracking number when they get it.

    2. The tracking number and details go into the system.

    3. As your shipment moves, the system records updates at each stop.

    4. The tracking number lets you see all updates in one place.

    5. If you enter the wrong number, you might miss updates or lose track.

    Always check your tracking number before you enter it. The right number helps you get the latest info about your shipment.

    Track My Order with JUSDA

    You want to track your order easily and with confidence. JUSDA makes this simple. Go to the JUSDA tracking page and type in your tracking number. The JusLink platform will show you real-time updates, like where your shipment is and what’s next.

    With JUSDA, you get:

    • Automated tracking that sends you updates right away.

    • Real-time alerts for every change.

    • A dashboard that shows all your shipments together.

    • Predictive ETAs, so you know when to expect delivery.

    • Automated tracking that helps you manage many shipments.

    If you ever wonder, “How do I track my order?”—just use JUSDA’s platform. You can track your order from pickup to delivery, with updates at every step.

    Interpret Status Updates

    When you track your order, you’ll see different status updates. These tell you what’s happening with your shipment. You might see messages like “Departed Origin,” “In Transit,” “Arrived at Destination,” or “Customs Clearance.”

    Modern tracking platforms use real-time flight data, alerts, and smart tools. You get updates with times, places, and delay info. The system uses data from airlines and other sources to give you the best picture.

    Look for these features:

    • Real-time updates for every event.

    • Alerts if there’s a delay or problem.

    • Predictive ETAs to help you plan.

    • A dashboard that shows all updates together.

    If you see a delay or problem, you can act fast. Real-time updates help you fix things before they get worse. With JUSDA, you always know where your shipment is and what’s next.

    Note: If you feel confused by a status update, check the platform’s help section or contact JUSDA support. They can explain what each update means and help you track your order with confidence.

    Order Tracking Tips & Troubleshooting

    Common Tracking Issues

    Sometimes, you might not see the latest updates or your order tracking page looks blank. This can happen if the carrier has not scanned your package yet or if there is a delay in the system. Double-check your tracking number first. If you still see missing or unclear information, refresh the page or try again later. You can also reach out to JUSDA support for help. They can check your shipment and explain any confusing status.

    Tip: If your order tracking shows no movement for more than 24 hours, contact customer support. They can give you more details and help solve the problem.

    Setting Alerts and Notifications

    You can set up alerts and notifications to get updates about your shipment. This helps you stay informed without checking the order tracking page all the time. Many people like getting updates by email or SMS. Here’s what the numbers say:

    Evidence Source

    Key Findings

    Benefit Highlighted

    DHL 2024 Report

    43% say tracking improves delivery; 60% want end-to-end tracking

    Better delivery experience

    Verte Research

    91% track packages; 38% like SMS alerts

    People want timely alerts

    Gorgias Data

    16% of support tickets are "Where is my order?"

    Alerts reduce support questions

    Alerts help you know when your shipment moves or if there is a delay. You save time and feel more in control.

    Best Practices for Order Tracking

    Want to make order tracking easy? Try these steps:

    1. Use online systems to check your shipment’s progress.

    2. Always use the correct tracking number.

    3. Scan barcodes for fast updates.

    4. Check your shipment often for new updates.

    5. Talk to your carrier if you see a problem.

    6. Use electronic airway bills for fewer mistakes.

    7. Try GPS tracking for extra peace of mind.

    These steps help you catch problems early and keep your shipments on track.

    JUSDA Support and Solutions

    JUSDA cares about your order tracking experience. You get fast help from their support team if you have questions or issues. The JusLink platform gives you clear updates and smart tools to manage your shipments. JUSDA uses new technology to make order tracking simple, efficient, and stress-free.

    JUSDA Solutions

    To provide you with professional solutions and quotations.

    You now know how to handle order tracking from start to finish. Gather your details, pick a platform, and enter your number. JUSDA gives you order tracking that is simple and reliable. You get real-time updates and peace of mind. Try JUSDA’s platform for stress-free order tracking today!

    See Also

    Discover The Latest Trends In Sea Freight Logistics 2024

    How Digital Technology Is Shaping The Future Of Logistics

    Top Reasons To Join The Best Logistics Webinars Today

    Exploring JUSDA’s Advanced Logistics Solutions For Manufacturing

    Comprehensive Insights Into Leading Global Logistics Companies

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