CONTENTS

    How Poor Information Impacts Logistics Operations and Ways to Fix It

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    lily.ll.xiang@jusdascm.com
    ·April 1, 2025
    ·18 min read
    How Poor Information Impacts Logistics Operations and Ways to Fix It
    Image Source: pexels

    Bad information causes problems in the logistics industry. It brings delays, mistakes, and extra costs. Wrong data can mess up transport plans, creating issues throughout the supply chain. Good and quick information keeps things running smoothly. It helps companies satisfy their customers. Without it, trust breaks, and problems grow rapidly.

    Key Takeaways

    • Correct data is key for easy logistics work. It helps control transport, supplies, and storage well.

    • Bad information causes more costs and slow deliveries. Businesses may get fines, upset buyers, and bad reviews from poor communication.

    • Teaching workers boosts accuracy and teamwork. Trained staff do jobs better and fix issues quickly.

    • Using smart tools like JUSDA's JusLink improves tracking and talking. These tools stop delays and make work faster.

    • Updating tech often and sharing live data is important. This helps make good choices and keeps the supply chain steady.

    The Importance of Information in the Logistics Industry

    How accurate data drives operational efficiency

    Correct data is key to smooth logistics work. It helps manage transport, stock, and warehouses better. With live updates, you can fix problems fast. For example, knowing the weather helps change delivery plans. This keeps deliveries on time and customers happy.

    Good data also saves money. Predicting demand well avoids extra stock and waste. It stops last-minute orders and cuts costs. Smart data helps plan better delivery routes. This saves fuel and lowers pollution. Being eco-friendly saves money and boosts your company’s image.

    Accurate data also helps fix machines early. Checking equipment performance shows problems before they break. This lowers repair costs and keeps things running. It also helps you understand what customers like. You can then offer services they enjoy.

    The role of information in decision-making and planning

    In logistics, clear data helps plan and make good choices. It reduces risks and improves how things work. For example, when moving supply chain tasks, data helps set goals. It also shows trade-offs and ensures plans match business needs.

    Data helps guess what customers will want. Looking at past trends avoids running out of stock. It also stops having too much inventory. Tracking key numbers shows where to improve. This helps make things faster and better.

    Live data from many sources makes decisions easier. It gives a full view of the supply chain. This helps fix problems quickly and keeps things smooth. Whether changing routes or working with suppliers, good data keeps logistics reliable and efficient.

    Consequences of Poor Information in Logistics

    Consequences of Poor Information in Logistics
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    Higher costs from bad communication

    Bad communication in logistics raises costs and causes problems. Missed deadlines mean paying fines or extra transport fees. Wrong deliveries and data mistakes cost more to fix. Unhappy workers from poor communication can hurt customer service. This might lead to bad reviews and losing clients. It also damages your brand's image. Fixing communication issues is key to avoiding these troubles.

    Problems from poor planning

    Not planning well causes big problems in the supply chain. Without good plans, delays happen often, and fuel use goes up. Companies that skip using data struggle to guess demand. This leads to too much or too little stock. Using tools like ANOVA shows how planning cuts waste. Setting goals and using data improves processes a lot. These changes save money, speed things up, and reduce delays. Good planning uses resources wisely and avoids issues.

    Trouble with managing many deliveries

    Bad coordination for deliveries causes schedule problems and delays. Wrong data means manual fixes for about 8% of shifts. Each 1% of bad data adds 1.9% more manual changes. This can mess up delivery schedules by 20%. These issues delay transport and damage goods. Good coordination keeps deliveries on time and customers happy. Better data and clear communication solve these problems and improve schedules.

    Late or wrong deliveries and how they affect customer trust

    Late or wrong deliveries upset customers and hurt your business. When packages are late or have the wrong items, people get annoyed. Customers want their orders on time and as promised. If you fail to deliver, they lose trust in your service.

    Mistakes in deliveries can damage your reputation. Unhappy customers often tell others or write bad reviews online. This can scare away new customers from using your services. Late deliveries might also lead to extra costs, making things harder for your business.

    Delays can mess up how your business runs. Poor communication in logistics often causes these problems. For example, unclear updates about delivery times can lead to missed deadlines. This makes it hard to deliver on time and lowers customer trust in your reliability.

    To keep trust, focus on being accurate and on time. Use real-time tracking and improve communication in your supply chain. These steps help customers stay updated about their orders. This reduces complaints and keeps them happy. Fixing these issues can make your reputation stronger and build loyal customers.

    In logistics, trust is very important. Late or wrong deliveries can ruin it fast. But taking action can help you win back and keep that trust. Work on better processes to meet customer needs every time.

    Key Areas Affected by Poor Information

    Inventory management and stock inaccuracies

    Bad inventory management often happens because of wrong data. This can mess up the whole logistics system. When data is not correct, problems like too much or too little stock occur. These issues waste money and lose sales. For example:

    Good inventory management needs correct and live data. Fixing these problems can cut mistakes and improve stock flow. This helps your business run better.

    Delivery timelines and customer satisfaction

    Deliveries are key to keeping customers happy. Bad logistics often fail to deliver on time because of unclear tracking. This makes customers upset and hurts your business image. Look at these facts:

    Statistic

    How It Affects Customers

    $75 billion lost yearly from bad customer service

    Shows how poor info can cost businesses a lot of money.

    1 in 3 customers leave after one bad experience

    Proves that bad info can make customers stop buying.

    89% of online shoppers avoid stores with bad service

    Shows how poor info changes where people shop.

    Late or wrong deliveries cost more and break trust. To keep customers, give clear delivery times and live updates. This builds trust and keeps customers coming back.

    Supply chain visibility and tracking

    Not having clear tracking causes big supply chain problems. Without live data, delays are harder to predict. This leads to wasted time and higher costs. Companies using live tracking tools see:

    • Up to 30% lower logistics costs.

    • 50% better delivery performance.

    • Easier stock management with less waste and faster turnover.

    A bar chart showing four percentage metrics related to poor customer experience

    Better tracking and visibility make work smoother. They also make customers happier and reduce mistakes. These changes help your supply chain stay strong and effective.

    Compliance and documentation challenges

    Mistakes in paperwork cause big problems in logistics. Wrong shipping forms or missing invoices delay work and cost money. If you don’t follow rules, you might face fines. These mistakes raise costs and hurt your business's reputation.

    Bad paperwork creates extra work for your team. Fixing errors takes time away from improving operations. For example:

    • Wrong shipping forms slow down customs checks.

    • Missing invoices make payments harder to handle.

    • Incorrect forms lead to rule-breaking penalties.

    These issues delay deliveries and upset customers. They also make it tough to keep the supply chain running smoothly. Poor paperwork makes tracking shipments harder, leading to confusion and wasted time.

    To fix this, focus on accurate and quick paperwork. Use digital tools to reduce human mistakes. Tools like JUSDA's JusLink help with real-time tracking and better data management. These tools make sure your forms follow the rules and improve efficiency.

    Good communication between teams is also important. Sharing correct information lowers the chance of mistakes. Training your staff on rules helps avoid errors too. By solving these problems early, you save money and avoid delays.

    Following rules is very important in logistics. Correct paperwork keeps things running well and builds customer trust. When you improve these processes, your supply chain becomes stronger and more reliable.

    Root Causes of Poor Information in Logistics

    Outdated technology and systems

    Old tools can't handle today's logistics needs. Using outdated systems makes inventory reports wrong. This causes missed chances and lost money. For example, old customer systems slow work and make quick changes hard.

    New technology helps improve logistics. It makes managing inventory easier and adds value for customers. Advanced tools reduce mistakes and speed up work. Updated systems also improve communication, making operations smoother.

    Tip: Check your tools often. Upgrade them to meet today's logistics needs.

    Lack of real-time data sharing

    Without live data sharing, logistics faces big problems. Data silos block full access to supply chain info. This makes tracking products harder and slows work. For instance, using Excel for manual data entry delays updates and creates gaps.

    Here’s how bad data sharing affects supply chain steps:

    Key Supply Chain Steps

    Problems Caused

    Product Tracking

    Hard to follow items

    Demand Predictions

    Wrong guesses cause stock issues

    Supplier Timing

    Hard to track shipments

    Partner Work

    Miscommunication slows progress

    Route Planning

    Mistakes raise costs

    Final Delivery Tracking

    Missed deliveries mess up schedules

    Sharing live data fixes these problems. It improves tracking, teamwork, and reduces delays. Using better systems ensures accurate updates at every step.

    Poor communication between stakeholders

    Bad communication causes problems in logistics. When teams don’t share info well, inventory suffers. Different goals and plans lead to delays and wasted resources. These gaps also make deliveries harder to manage.

    Good communication solves these issues. It helps everyone work toward the same goals. Using tools for sharing info reduces mistakes and boosts efficiency.

    Note: Teach your team good communication skills to improve logistics.

    Insufficient training and knowledge gaps

    Training is very important in logistics work. Without proper training, workers may lack the skills they need. This can cause mistakes, delays, and slow processes. For example, they might not know how to use new tools or follow updated rules. This makes work slower and costs more money.

    Untrained workers may not understand data or miss key details. This can lead to wrong inventory counts, late deliveries, or rule-breaking errors. Without the right knowledge, they can’t handle sudden problems well. This stops them from making quick and smart choices.

    Tip: Train your team often to learn new tools and practices.

    Lack of training also hurts communication. Workers may find it hard to share clear information with others. This causes confusion and slows down work. For example, unclear directions can lead to delivery mistakes or customs delays.

    To fix this, create a strong training plan. First, find out what skills your team needs. Teach them how to use tools like tracking systems or inventory software. Use workshops, online lessons, or mentors to help them learn.

    Here’s how good training helps logistics:

    • Better accuracy: Trained workers handle tasks and data correctly.

    • Faster fixes: Skilled staff solve problems quickly.

    • Stronger teamwork: Training improves how teams work together.

    Spending time on training makes work smoother and builds worker confidence. When workers feel ready, they do their jobs better and help logistics run well.

    Actionable Solutions to Address Poor Information

    Using advanced logistics tools like JUSDA's JusLink Intelligent Supply Chain

    Modern logistics tools can change how you manage information. Platforms like JUSDA's JusLink use IoT, cloud systems, and big data. These tools give live tracking and better teamwork. They help you see your supply chain clearly. This avoids delays and fixes issues like bad communication or missed deliveries.

    For example, smart platforms have greatly improved information quality. Check out these examples:

    Case Study

    Success Metrics

    Impact on Information Quality

    ThroughPut's supply chain intelligence

    Saved €3.5 million yearly in costs

    Used a value-demand matrix to prioritize SKUs

    Church Brothers Farms

    Made forecasts more accurate

    Managed stock better and wasted less product

    Coffee chain

    Cut inventory by 15%

    Gained clear demand insights for each product

    Metro Railroad North

    Boosted efficiency

    Used live tracking and predictions for supplier performance

    By using these tools, you can plan better, work faster, and deliver on time.

    Improving communication and teamwork in the supply chain

    Bad communication causes delays and other problems in logistics. Fixing this can solve many issues. Talking openly helps find and fix problems early. Clear communication shares live updates, cutting down on mistakes.

    Studies show strong supplier relationships lower disruptions by 20%. In industries like healthcare, teamwork has led to better tools and processes. Honest communication builds trust and keeps everyone on the same page. This makes your supply chain stronger.

    Here are ways to improve teamwork:

    • Hold regular meetings to align goals.

    • Use digital tools for live updates and tracking.

    • Set shared goals to keep everyone focused.

    These actions improve teamwork and keep deliveries on track.

    Training and developing your staff

    Training your team is key to solving logistics problems. Skilled workers handle tasks better, cutting delays and mistakes. For example, teaching them to use tracking tools improves delivery management.

    Untrained workers may struggle with new tools or processes. A good training plan helps them adapt and solve problems faster. Focus on skills like data handling, communication, and using logistics tools.

    Here’s how training helps:

    • Better accuracy: Workers complete tasks correctly.

    • Quicker fixes: Skilled teams solve issues fast.

    • Stronger teamwork: Training improves how teams work together.

    Investing in training makes your supply chain smoother and more dependable.

    Using data analytics to make better choices

    Data analytics helps improve logistics by finding useful patterns. It lets you make smarter choices based on trends. For example, it can predict demand more accurately. This helps you keep the right products in stock, avoiding waste and shortages.

    It also makes work faster and cheaper. Data shows the best routes and methods to save time. Imagine knowing the quickest delivery path or cheapest shipping option. These tips help you use resources wisely and work better overall.

    Another benefit is better visibility. Data analytics lets you track shipments and check inventory easily. You can spot problems early and fix them before they grow. Reliable data makes these insights accurate, helping you make better decisions.

    The process has a few steps. First, data is collected from tools like trackers or customer reviews. Then, it’s analyzed to find helpful information. Predictive analytics goes further by guessing future trends. This helps you plan ahead and solve problems early.

    Overview of JUSDA's 8 Key Products for better logistics

    JUSDA has eight main products to improve logistics work. These tools help industries like electronics, cars, and clean energy. Each product focuses on saving money, working faster, and meeting specific needs.

    1. Air Transport: Offers dependable air freight with smart route planning.

    2. Land Transport: Provides special vehicles and better routes for local and cross-border deliveries.

    3. Ocean Shipping: Keeps prices steady and combines cargo for global trade.

    4. Rail Transport: Gives affordable options for China-Europe and China-Russia routes.

    5. Cloud Warehousing: Uses tech to manage inventory in real-time.

    6. Consolidation and Distribution: Simplifies work for online stores and other businesses.

    7. Foreign Trade Services: Makes customs and trade rules easier to handle.

    8. JusLink Intelligent Supply Chain: Uses IoT and big data for better tracking and teamwork.

    These products solve common logistics problems like delays and high costs. By using JUSDA’s tools, you can make your operations smoother and more successful.

    How JUSDA Fixes Poor Information in Logistics

    How JUSDA Improves Supply Chain Tracking

    JUSDA helps solve tracking problems in supply chains. Their JusLink platform uses smart tools like IoT and big data. This lets you see where shipments are in real time. You get updates on the location and condition of goods. This helps avoid delays and make smarter choices.

    Better tracking also lowers risks. For example, live updates show temperature and humidity changes. This keeps products safe and meets quality rules. Clear tracking helps you handle surprises quickly. It keeps your logistics running smoothly and on time.

    Custom Solutions for Electronics and Cars

    JUSDA creates special solutions for industries like electronics and cars. These industries have unique needs, like handling fragile parts or managing tricky transport routes. JUSDA’s tailored services make sure your business gets the best support.

    Here are some of JUSDA’s clients:

    Client Name

    Industry

    Ferrari

    Automotive

    Volkswagen

    Automotive

    Maserati

    Automotive

    BMW

    Automotive

    Renault

    Automotive

    Fiat

    Automotive

    Subaru

    Automotive

    XP Power

    Electronics

    Zebra Technologies

    Electronics

    Watlow Electric Manufacturing Company

    Electronics

    These partnerships show JUSDA’s ability to meet different needs. Whether it’s handling delicate electronics or shipping car parts, JUSDA provides reliable solutions.

    Advantages of Cloud Warehousing and Live Tracking

    JUSDA’s cloud warehousing and live tracking tools offer big benefits. Real-time tracking gives details like temperature, humidity, and location. This helps keep products safe and meet safety rules.

    Tools like FlashTrak send live updates about your supply chain. You can fix problems before they grow. IoT sensors track conditions to keep goods in great shape during transport.

    Cloud warehousing makes managing inventory easier. It reduces mistakes and improves stock flow. Together, these tools solve common logistics problems. JUSDA ensures your operations stay smooth and reliable.

    Case study: How JUSDA helped a global manufacturer improve logistics

    Think about running a worldwide supply chain with many parts. A top electronics company faced this tough task. They dealt with late shipments, high stock costs, and poor tracking. These problems slowed their work and upset customers. How did they fix it? JUSDA came in with smart logistics tools.

    The Problem

    The company’s supply chain had poor visibility. Late shipments across borders messed up production plans. Stock costs went up because of bad inventory control. Tracking shipments in different areas was very hard. These issues caused delays and raised costs.

    The Solution

    JUSDA used its Supply Chain Management Collaboration Platform to help. This platform used AI, IoT, and cloud systems for live tracking and smart predictions. It connected the company’s ERP and WMS systems for smooth data sharing. JUSDA also improved delivery routes and made inventory management smarter.

    Tip: Use live tracking tools like JUSDA’s JusLink to avoid shipment delays.

    The Results

    The company saw big changes:

    • 20% lower logistics costs: Better routes and combined shipments saved money.

    • 30% quicker deliveries: Live tracking stopped delays.

    • More accurate inventory: Smart management cut extra stock and shortages.

    Metric

    Before JUSDA

    After JUSDA

    Logistics Costs

    Very High

    20% Lower

    Delivery Times

    Often Late

    30% Faster

    Inventory Accuracy

    Unreliable

    Much Better

    JUSDA’s tools changed the company’s supply chain completely. You can get similar results by using modern tools and smart strategies.

    Note: Good logistics save money and make customers trust you more.

    JUSDA Solutions

    To provide you with professional solutions and quotations.

    Bad information causes problems in logistics, leading to delays and higher costs. Many businesses struggle because they use old systems and manual work.

    Fixing these problems needs action. The table below shows why updating logistics systems matters:

    Evidence Description

    Source

    Impact

    Flexible systems help create new ideas in Industry 4.0.

    Alias et al. (2017)

    Shows why better tools are needed for logistics.

    Big data and IoT lower costs and make buying easier.

    Gottge et al. (2020)

    Proves how advanced tech helps logistics work better.

    Live tracking improves work speed and cuts down waste.

    Ramadan et al. (2017)

    Explains why real-time data is key for success.

    JUSDA’s JusLink platform and 8 Core Products solve these issues. They make tracking easier, reduce delays, and improve supply chain clarity. Using these tools can help you create a strong and smooth logistics system.

    Tip: Upgrade your systems now to stay competitive in logistics.

    See Also

    Enhancing Supply Chain Strategies for Advanced Manufacturing Challenges

    Understanding the Trends in Logistics Risk Management

    Boosting Warehouse Efficiency Through Logistics Robotics Innovations

    Unlocking Cost Savings: Expert Tips for Supply Chain Optimization

    Transforming Logistics Through Innovative Supply Chain Solutions

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