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AI Technology Customer Case

How JUSDA Smart Retail
Helped an AI Technology Company
Overcome North American Logistics Challenges

A leading AI technology company expanded rapidly in North America with products such as electric standing desks and snow-removal robots. Before adopting JUSDA's cross-border logistics solution, its diverse SKUs, mixed shipment sizes, lithium battery requirements, and limited last-mile delivery options created high costs, compliance risks, and logistics bottlenecks.

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Customer Pain Points

Poor Last-Mile Channel Fit

Many products fall between parcel and truck delivery thresholds, making truck delivery uneconomical while parcel shipping becomes expensive due to size, creating trade-offs between cost and delivery speed.

High Large-and-Small Item Delivery Costs

Using the same premium delivery channel for bulky products and small accessories increases shipping costs due to the lack of differentiated routing.

Strict Lithium Battery Compliance

Battery-powered products require DG-compliant storage, fire-protection zoning, temperature monitoring, and specialized handling to reduce returns and shipment delays.

High Service Provider Standards

The customer requires a reliable logistics partner with strong safety records, full operational traceability, and proven enterprise-scale credentials.

Frequent Policy Changes

Frequent changes in customs regulations increase compliance and customs declaration requirements.

Complex Provider Coordination

Fragmented information across teams and providers increases communication costs and slows exception handling.

Solutions

JUSDA Smart Retail North America Cross-Border Logistics Solution

JUSDA Smart Retail leverages its global supply chain technology platform to provide end-to-end North American warehousing and fulfillment through self-operated warehouses, DG facilities, and diversified delivery networks.

Smart Delivery Routing

WMS selects the best channel by size, weight, and battery status to balance cost and speed.

Self-Operated DG Warehousing & Compliant Fulfillment

Specialized warehouses, trained teams, and compliant delivery channels support lithium battery products.

Integrated Warehousing & Delivery

Supports mixed-SKU storage, order consolidation, and full-process fulfillment.

Peak-Season Capacity

Reserved capacity ensures stable delivery during demand surges.

Solution Value

Lower Logistics Costs

Differentiated delivery channels and automated WMS routing reduce shipping costs and manual work.

Faster Delivery Experience

Bulky goods arrive in 3–5 days, while smaller items arrive in 2–3 days, improving customer satisfaction.

Reliable DG Fulfillment

Dedicated DG warehouses and compliant battery-delivery networks reduce rejection risks and control last-mile surcharges.

Trusted Brand Support and Traceable Operations

All processes are auditable and traceable, supporting platform reviews, customs inspections, and safety compliance.

SCENARIOS

Application Scenarios

This solution is applicable to the following business scenarios

AI Product Fulfillment

Ideal for AI products such as electric standing desks and smart speakers whose size and weight fall between parcel and truck delivery, enabling a balance of cost and delivery speed through economical parcel services.

Oversized Battery-Powered Product Warehousing & Delivery

Designed for oversized battery-powered products such as snow-removal robots and robotic lawn mowers. Dedicated DG warehousing and compliant delivery channels help reduce returns and compliance risks.

Mixed-SKU Fulfillment

Ideal for orders combining bulky products with multiple small accessories. Differentiated delivery channels and automated WMS routing improve fulfillment efficiency and the customer unboxing experience.