sustainable development

Connecting the world to a sustainable future

JUSDA integrates environmental, social, and governance (ESG) principles throughout its value chain, driving sustainable progress for the future.

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ENVIRONMENT

Green Office and Low-Carbon Practices

JUSDA promotes green and low-carbon development through internal initiatives such as “Low-Carbon Living Month,” collecting 132 shared low-carbon practices from employees to encourage sustainable office habits.

ESG Improvement Proposal Campaign

Through the ESG Improvement Proposal Campaign, JUSDA encouraged departments to identify sustainability challenges and propose practical improvements. A total of 15 proposals were collected, with the top three selected to turn green ideas into measurable impact.

132+Cross-Department Improvement Proposals
15Shared Low-Carbon Practices
100%Customer Issue Resolution Rate
500+Employee Participation in Cultural & Sports Activities
1260+Cumulative online learning hours

SOCIAL

Safety Management

Zero Incidents, Safety First

In 2023, JUSDA Greater China recorded no fire incidents, workplace injuries, or environmental incidents. Through safety improvement proposals, risk assessments, and management measures, JUSDA continues to reduce safety risks and protect employee well-being.

Customer Complaints and Service Quality

Listening to Every Voice

JUSDA has established a comprehensive customer complaint handling system to ensure every customer request receives a timely response and resolution. In 2023, the customer request resolution rate exceeded 100%, while service quality and customer satisfaction continued to improve.

Employee Activities

Building a Warm Workplace Community

In 2023, JUSDA recorded 500+ employee participations in cultural and sports activities, strengthening team cohesion and workplace engagement.

Talent Development

Growing Together with Employees

In 2023, JUSDA employees completed 1,260+ hours of online learning, supporting continuous capability development.

GOVERNANCE

Information Security Governance

JUSDA recorded zero information security incidents in 2023 and continued to strengthen security governance through awareness communication, drills, and risk prevention measures.

0Security Incidents
100%Information Security Training Coverage

Employee Security Training

JUSDA completed information security training and examinations covering 100% of employees, supported by desktop awareness campaigns, security comics, and offline engagement activities.

100% CoverageEmployee Security Training

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